Please note that all candles are hand poured. Our current processing time is 1-5 business days for all orders and are shipped in the order received. (Processing time is the amount of days it takes to package and send out your order. This does not include your shipping time.)
7-10 business days for shipping & handling. Some delays may occur due to COVID-19, as well as during holidays or bad weather conditions. Please advise that once a shipping label is scanned in by the post office tracking is out of our control. If you would like a shipping update please search your tracking number directly with the shipping carrier. We take great pride in the products that we offer.
Summer Shipping: During the hotter months packages will only be shipped out Mondays-Wednesdays to help prevent the potential sweating/melting of our temperature sensitive candles. To best ensure pristine product arrival we recommend choosing a Priority Shipping option during checkout.
Xpressive Sense is not responsible for any delivery issues where the shipping address has been incorrectly entered. Please review all shipping information before submitting your online order to ensure proper and prompt delivery.
Please direct any other shipping concerns (other than the ones listed above) to email@example.com and our customer service team will be happy to assist you.